How hard is it to switch club management software?+
Switching is a file move plus a review. You export a spreadsheet or CSV from the platform you use now. Waresport imports that file. You can have the Waresport team do the move, or your staff can do it. Migration is free. A club can go live in 24 hours. There is a 60-day money-back guarantee.
Will I lose my data if I switch?+
The import uses the file you export. You review the mapped columns before families are invited. A field that is absent from the export is absent from the import. Bring a sample file to the demo and map it with the team before you commit the season to the new system.
I am scared to switch platforms mid-season. Can I?+
Yes. Send families one note before invites go out. Keep the current system available until those invites are sent, so parents still have a place to look. Review the imported records before anyone is asked to create a login. Practices and games already on the calendar can stay as published while that review happens.
How long does it take to migrate to Waresport?+
A club can go live in 24 hours. The work is an export, a column review, and family invites. This page does not publish a second timeline.
Is migration free?+
Yes. Migration is free on the white-glove path and on the self-serve path. It is included with the plan. It is not a separate setup invoice.
What does white-glove migration include?+
White-glove migration means the Waresport team does the whole move for you. You provide the spreadsheet or CSV export. The team imports it and reviews the column mapping with you. You approve the records before families are invited.
Can our staff move the club ourselves?+
Yes. The platform is very intuitive, so a club can move itself. Export a spreadsheet or CSV, upload it, map the columns, review them, and invite families. The Waresport team is still available if you want them to do the move instead.
How do I migrate from TeamSnap?+
Export your data as CSV from TeamSnap, then we import it. Send the file to the Waresport team, or upload it yourself. You review the mapped columns before families are invited.
How do I migrate from SportsEngine?+
Export your data as CSV from SportsEngine, then we import it. The white-glove path and the self-serve path both start from that file.
How do I migrate from LeagueApps?+
Export your data as CSV from LeagueApps, then we import it. Review the columns with your staff, or with the Waresport team, before family invites go out.
How do I migrate from Jersey Watch?+
Export your data as CSV from Jersey Watch, then we import it. Review the columns before families are invited. Migration is free, and a club can go live in 24 hours.
How do I migrate from PlayMetrics?+
Export your data as CSV from PlayMetrics, then we import it. You can ask the Waresport team to do the import, or your staff can upload the file. Either path starts with your export.
How do I migrate from Stack Sports?+
Export your data as CSV from Stack Sports, then we import it. Bring a sample file to the demo so the column review uses your headers, not a generic example.
How do I migrate from CourtReserve?+
Export your data as CSV from CourtReserve, then we import it. Court booking after go-live runs in Waresport. The import itself is the file you export, reviewed before members are invited.
Can we switch from spreadsheets or Google Forms?+
Yes. Export your data from the spreadsheet or from Google Form responses, then we import it. Clubs that already keep rosters in a file can start from that file. Migration is free on this path as well.
Which records should the export include?+
Include the records your club uses to run the season: athletes and rosters, families and contacts, teams, and programs. The import maps the columns that are in the file. Headers you leave out of the export are not in the review.
Can Waresport connect directly to my current platform?+
Waresport imports a spreadsheet or CSV export from any existing platform. You export the file, or the Waresport team handles the move on the white-glove path. There is no one-click import.
What happens to active payments, saved cards, and subscriptions?+
Saved card numbers are not part of a spreadsheet or CSV export. If the file includes registration or balance columns, those columns are reviewed with the rest of the mapping. A subscription that lives inside another platform stays there until you stop taking new charges in that platform. Charges after go-live are taken in Waresport. Card processing is 3.4% + $0.80 per transaction. ACH bank transfers are 0.8%, capped at $5 per transaction. Annual billing is 20% off. Plan prices are on the pricing page.
Will parents be confused?+
Parents stay oriented when the club sends one note before the invite. Tell them which email to expect, and tell them the current system stays in place until that invite arrives. A copy-ready family note, a coach note, and a mid-season note are on this page.
What if Waresport is not the right fit after we switch?+
There is a 60-day money-back guarantee. The pricing page describes it as a full refund if it is not the right fit. You can book a demo and look at a sample of your own export before you move the club.
Should we run the old system and Waresport at the same time?+
Yes, for the overlap while you review the file and send invites. Keep the current system available until families have their Waresport invite and staff agree the mapped records look right. Then point families to Waresport for new registration, schedules, and messages.
How do families and coaches get access?+
Coaches hear the plan before parents do, so the club sends one set of instructions. After the column review, families receive an invite to create a login. Staff and coaches receive their own invites. The parent and athlete app is where families open the club after that invite.
What should I have ready before a migration demo?+
Export a sample file. Know which columns are athlete names, guardian contacts, teams, and programs. Decide whether you want the white-glove path or the self-serve path. Draft the family note. Bring any column you are unsure how to read.
Have other clubs switched, and is there a volleyball article?+
200+ clubs use Waresport. Clubs that switched report $311 in average monthly savings. Push 1 Volleyball in Georgia: Saved $280/mo. Their words: "We went from five different apps to one. Parents stopped asking where to pay, and our coaches actually use the drill builder before every practice now." Force Volleyball, Abide Soccer, Rising Wickets, Texoma Thunder Volleyball Club, and Notre Dame High School are also on Waresport. A volleyball article is at https://www.waresport.com/blog/switching-volleyball-club-software-30-day-migration-guide. This page is the guide for any sport or facility. A club can go live in 24 hours. Waresport is rated 5/5 on Capterra and 5/5 on G2, and it has been featured in Yahoo! Finance.